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1 How to eliminate specific categories from a KB search Featured

Sometimes a Knowledge Base search returns too many articles - and it quickly becomes clear that the articles in specific categories are not going to answer your question, so you'd rather eliminate those categories from your search. Here's how to do it: Click…

2 Welcome to ISC's Knowledge Base Featured

The knowledge base is a searchable resource containing technical content relating to ISC's software products. In the public areas you will see the FAQs that previously we provided on our main website and an increasing number of other technical articles that…

3 Webinar - It's Here! Introducing ISC's new Knowledge Base

The recording of the Webinar given on 13th July 2011 introducing the new Knowledge Base is no longer available - but the PDF of the slides from that presentation are attached. Cathy Almond and Larissa Shapiro talk about ISC's latest tool - find out how to…